Welcome to politics. Power, public perception and timing are key.
A comment that is made one day is terrible but not politically damaging but another day it is.. a sincerely held position may be what you want but if the public doesn't accept it you have to time when to push to change the narrative right and get the changes you want etc.
Most people are boomers that don't get trans issues, but most people understand a mother's love, how painful it must be to lose a child, and how objectionable it is to be rude to guests.. but no instead of using the opportunity to push for acceptance and move the needle, let's just be snarky shits, eh